Privacy Statement

Outhouse is committed to being a trusted and responsible partner for all of its community members. We strive to operate in an open and transparent manner and in compliance with applicable laws and regulations, including providing our community with up-to-date information about our collection and use of personal data. 

We encourage you to read our Data Privacy Statement which details, among other things, what personal data we process about you and for what purposes. It also summarizes what your rights are when it comes to this data.


In this document, we provide you with information regarding our use of your personal information (“personal data”). We let you know what we collect, what we use it for, how it is shared, and what rights you have over this personal data.


 Type A) Contact information - such as name, address, phone number, email address, and login information;
 Type B) Information about your purchase of products or services;
 Type C) Consumer satisfaction and feedback data - such as the results of customer satisfaction and feedback surveys;
 Type D) Data collected when you are visiting our website - such as data collected through cookies and other automatically collected data to provide you with our websites, or information that you provide us with when visiting our websites (such as through contact forms etc.)


 from you or your representative when purchasing your product, registering your product, visiting our website, activating your account, ordering a service, participating in our campaigns, creating a product review or when downloading and using an application;
 from our retailers/resellers;
 from our third party service providers, suppliers and partners;
 from publicly available sources;
 from social media, e.g. Facebook if you choose to use Facebook to facilitate logging into our websites/apps.

You may choose not to provide certain types of personal data to us. If you choose to do so, this may affect our ability to provide you with, and your ability to make use of, certain services or their functionalities and features. However, unless otherwise specified, your choice not to provide such information will not result in legal consequences for you. We may also combine the personal data you provide to us with other information collected online or offline to the extent permitted by applicable laws, including information provided by third parties, and use or share it for the purposes described in this Data Privacy Statement. We may anonymise the information we collect (meaning that it can no longer be associated to you and hence no longer constitutes personal data).


We may use your personal data for the following purposes (“processing purposes”). Under GDPR, there must be a lawful reason (“legal basis”) to process your personal data, for example, you have given us your consent to contact you about our products and services.

Processing purposes

Type(s) of personal data

Legal basis

To send you marketing communications

Your contact information (Types A, B above)

Consent or Legitimate interest to market our products and services

In the event of a contemplated or actual reorganisation, merger, acquisition, sale, joint venture, assignment or other disposition of all or any portion of our business, assets and stock

Types A, B, C, D

Legitimate interest to facilitate and/or enable the contemplated or actual reorganisation, merger, acquisition, sale, joint venture, assignment or other disposition of all or any portion of our business, assets and stocks.

To enable functionality in accordance with the description of the product/service

Type A

Fulfilment of contract

To provide you with products and services you have requested

Types A, C, D

Fulfilment of contract

To provide you with administrative notices such as user guidance/ product safety notices relating to your product, service or account

Types A, B

Fulfilment of contract

For troubleshooting and repairing purposes

Type A

Fulfilment of contract

To communicate with you about your product, service or account and similar customer service related activities

Types A, B, C, D

Fulfilment of contract or other legitimate purposes, such as to keep you informed about products, services or account

Internal business purposes, including security, analytics, audit, and for our core operational activities

Types A, B, C, D

Legitimate interest to facilitate and enable us to fulfil our internal business purposes.

To evaluate your feedback when you rate and review our products or services

Type A, C

The legitimate interest of improving our products.

To manage and operate our websites and applications, including online registration

Types A, B, C, D

Fulfilment of contract or other legitimate interest such as enhancing user experience.


Where the processing activity is based on your consent, you have the right to withdraw your consent at any time. The revocation of your consent will not affect the lawfulness of any processing based on your consent before its withdrawal. To withdraw your consent, please email


For the Processing purposes set out above, we may share or disclose your personal data:

 As required by law, to comply with legal process and/or to respond to requests from public and government authorities;
 With service providers and suppliers trusted to provide products and services on our behalf as well as with our partners;
 With a third party in the event of a contemplated or actual reorganisation, merger, acquisition, sale, joint venture, assignment or other disposition of all or any portion of our business, assets and stock;
 To enforce our terms and conditions; or
 To protect our rights.

When sharing personal data with a third party, Outhouse requires that such third party agrees to protect and handle your personal data in accordance with all legal, regulatory and contractual obligations, or other instructions we provide to them.


You have certain choices regarding how we use and share your personal data for marketing and similar purposes. Subject to your consent, Outhouse may send you information about appliances, services, events and promotions. The communication may be sent via different channels: email, phone, SMS, post, social networks. We would like to provide you with the best experience, therefore the communication might be tailored based on the data collected and your preferences.Where required by law, we will obtain your prior consent. You may withdraw your consent to marketing at any time. For example, you can unsubscribe from messages by following the unsubscribe instructions within the message.
If you choose not to receive marketing communications, your personal data may still be used for the other purposes described in this Data Privacy Statement, such as communicating with you for administrative or transaction purposes as part of the contractual relationship we have with you or where required by law.


If you are located in the EU/EEA, or if your personal data is otherwise being processed by a Company entity within the EU/EEA, you have the following rights:

A. Request access to your personal data;
B. Rectification of your personal data;
C. Request the erasure of your personal data;
D. Restrict the processing of your personal data;
E. Request that your personal data be provided in a format that can be transferred to you or another organisation (portability);
F. Object to the processing of your personal data; and
G. Lodge a complaint with the competent supervisory authority.

If you have any questions regarding these rights, or if you would like to exercise any of these rights, you may do so via email:
Please note that exercising these rights may impact our ability to provide you with certain appliances, functionality or services.


Outhouse will take appropriate technical and organizational measures in line with applicable data protection laws, including requiring our service providers, business partners or professional advisors to use appropriate measures to protect your personal data.


We will store your personal data for as long as may be required by law, or as required under any contract. If there is no legal requirement, we will retain information about you only for so long as is necessary for the purpose/s for which it was collected.


The controller of your personal data is Outhouse If you want to exercise your data subject rights or if you have any other questions concerning
this Data Privacy Statement, please submit your request at


We may update this Data Privacy Statement.  Any changes to this Data Privacy Statement will become effective as of the date it is published, or as otherwise required by law.

Last updated on: July 10 2018


Mon:         Closed
Tues:         2:30 pm - 9:00 pm
Wed- Fri:  12:00 pm - 9:00 pm
Sat:           12:00 pm -  6:00 pm
Sun:          Closed

Mon:         Closed
Tues:         2:30 pm - 9:00 pm
Wed- Fri:   12:00 pm - 9:00 pm
Sat:            12:00 pm -  6:00 pm
Sun:          Closed

Mon:        Phone & Email only
Tue:         Phone & email only before 2.30pm
Wed-Fri:  Closed for lunch between 1-2 pm
Sat:          Closed
Sun:          Closed

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